Jane Lai, Ren Xianbo
SHENZHEN’S service industries, including the catering, tourism, retail and taxi sectors, promised to offer high-quality services to consumers especially during the Olympic Games, at a ceremony at the Wuzhou Guest House yesterday.
“The 2008 Olympic Games can not only realize our century-old dream, but also offer Shenzhen a perfect opportunity to present its image to the world and we will try our best to improve our services for visitors from home and abroad,” Liu Fei, general secretary with the Shenzhen Consumer Council, said at the pledge signing ceremony.
“As the Olympic equestrian events are to be held in Hong Kong, Shenzhen, the neighbor, is facing challenges and opportunities to present itself to the world, so it is our responsibility to offer services as good as we can,” Zhu Guiming, vice general secretary with the city’s tourism association, said.
Forty representative companies, including the Gold Hotel Shenzhen, Bao’an China Travel Service, Rainbow Department Store and Shenzhen New West Lake Co. Ltd., pledged to offer services at reasonable prices with good after-sales service, as well as protect the confidentiality of customer information.
Meanwhile, the consumer council had started organizing 32 consumer rights supervisors and nearly 100 volunteers across the city to experience and evaluate the services that the four industries offer from Sunday.